A few years ago, I blogged, asking for the secret password to get past Tier 0-level customer service “technicians”. In fact, I’d even really forgotten about posting this request until I was revamping the site for my current return after a year+ hiatus.
Randall Munroe over at xkcd, as usual, read my mind:
Oh, and if you don’t understand the shibboleth reference, watch this clip from my favorite TV show, The West Wing (sorry, couldn’t embed).